VisitEngland has joined forces with UK charity Action on Hearing Loss to launch Listen Up! - a new guide for tourism businesses.
Designed to help businesses become
more accessible for customers with hearing loss, the free resource is available
online at www.visitengland.org/access
More than 10 million people in the UK (one-sixth of the population) have some form of hearing loss, and Listen Up! is packed with information, advice and examples of best practice for providing these customers with a warm welcome and an excellent visitor experience. It also highlights key issues for business owners when accommodating deaf or hard of hearing visitors.